VEFRO offers 21 days (NO QUESTIONS ASKED) returns and exchange policy gives you an option to return or exchange items purchased on vefro.com for any* reason within 21 days of receipt of the item. We only ask that you don't use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product but please take adequate measure to preserve its condition.
We will reverse pick up the shipment. Once we receive your return, we will review the product and will credit the amount you paid for the products as cashback into your vefro.com account. Please generate your return/exchange request by dropping a mail on firstname.lastname@example.org.
You can exchange an item purchased from vefro.com for a new size or the original size for no extra charge. However all exchanges are subject to stock availability and subject to your address being serviceable for an exchange. If you choose to exchange an item, our delivery representative will deliver the new item to you and simultaneously pick up the original item from you. Please note that we are only able to offer size exchanges. If you wish to exchange your item for an alternative product, we suggest that you return it to obtain a cash-back refund and purchase.
Reasons for return may vary from:
1. Manufacturing/Defective product
2. Wrong Size/color Delivered
3. Sizing issue is subjected for exchange only